Government considers communication to be a strategic element of service
	delivery.
	The Government  Communicators' Handbook is designed to assist government communicators to locate themselves in the overall government communication system. It seeks to provide simple guidelines and reference tools around government communication, including government communication strategy, media liaison, and management, campaign management, development communication, understanding of government policy, marketing and advertising, and managing the corporate identity of government.
Communicators' Handbook is designed to assist government communicators to locate themselves in the overall government communication system. It seeks to provide simple guidelines and reference tools around government communication, including government communication strategy, media liaison, and management, campaign management, development communication, understanding of government policy, marketing and advertising, and managing the corporate identity of government.
Access the complete document [PDF] 15 590kb or access the various sections:
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		Contents and Introduction [PDF] 987kb
 Contents and introduction
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		Chapter 1 [PDF] 586kb
 About Government Communication and Information System (GCIS)
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		Chapter 2 [PDF] 1 958kb
 Government Communication in context
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		Chapter 3 [PDF] 2 167kb
 Strategising for communication
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		Chapter 4 [PDF] 1 401kb
 Enhancing the effectivenss of government-wide communication
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		Chapter 5 [PDF] 895kb
 Coordinating and planning structures
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		Chapter 6 [PDF] 1 027kb
 Communication research
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		Chapter 7 [PDF] 436kb
 Crisis management
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		Chapter 8 [PDF] 1 902kb
 Dealing with the media
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		Chapter 9 [PDF] 1 153kb
 Publications
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		Chapter 10 [PDF] 1 779kb
 Development communication
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		Chapter 11 [PDF] 1 875kb
 Internal communication in the public service
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		Chapter 12 [PDF] 1 654kb
 Campaign development and management
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		Chapter 13 [PDF] 1 544kb
 Event management guidelines
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		Chapter 14 [PDF] 1 915kb
 Developing and maintaining a government website
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		Chapter 15 [PDF] 885kb
 Useful links
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		Appendices [PDF] 6 087kb
- Government Communication Policy Guidelines [PDF] 4 013kb
- Generic Scorecard for Heads of Communication [PDF] 983kb
- Editorial Style Guide [PDF] 555kb
 
 
      