Frequently asked questions (FAQs)


This section provides answers to questions frequently asked about the Government Communication and Information System (GCIS), its products, services and functions.

For more information about the GCIS, contact Nicolette Prinsloo, tel: 012 473 0203, email: nicolette@gcis.gov.za

FAQs are currently available for the following categories:

Government and government-related information

Q: Where do I find information on government and government-related issues?
A:
  1. Visit the Contact your government page for information directories.
  2. The SA Government Online website provides government information, as well as access to government websites.
  3. The SA Government Online website provides information about government services to South African residents, organisations and businesses and foreign nationals who need services from the South African government.
  4. FAQs on government and government-related issues are available on the SA Government Online website.

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Q: Where do I get a photograph of the President and other Cabinet members?

A: The GCIS provides photographs of Cabinet members to government, the media and the public. Please contact Este Koorts at este@gcis.gov.za

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Q: Where do I get electronic and other copies of the Coat of Arms?

A: Please contact Este Koorts at este@gcis.gov.za

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Q: What are communication clusters and which are they?

A: Clusters foster an integrated approach to governance that is aimed at improving government planning, decision making and service delivery. The main objective is to ensure proper coordination of all government programmes at national and provincial levels.

The main functions of the clusters are to ensure the alignment of government wide priorities, facilitate and monitor the implementation of priority programmes and to provide a consultative platform on cross-cutting priorities and matters being taken to Cabinet.
 

Ministerial Cluster for the Economic Sectors, Investment, Employment and Infrastructure Development (ESIEID)

Co-Chairpersons:

  • Minister of Mineral Resources and Energy; and
  • Minister of Tourism 

Ministries:

  • Ministry of Agriculture, Land Reform and Rural Development 
  • Ministry of Communications
  • Ministry of Cooperative Governance and Traditional Affairs
  • Ministry of Environment, Forestry and Fisheries
  • Ministry of Employment and Labour
  • Ministry of Finance  Ministry of Higher Education, Science and Technology 
  • Ministry of Human Settlements, Water and Sanitation
  • Ministry of International Relations and Cooperation
  • Ministry of Mineral Resources and Energy
  • Ministry in the Presidency
  • Ministry in the Presidency for Women, Youth and Persons with Disabilities   
  • Ministry of Police
  • Ministry of Public Enterprises
  • Ministry of Public Works and Infrastructure 
  • Ministry of Small Business Development 
  • Ministry of State Security
  • Ministry of Tourism Ministry of Trade and Industry 
  • Ministry of Transport   
  • Ministerial Cluster on Social Protection, Community and Human Development (SPCHD)

Co-Chairpersons:

  • Minister of Health; and 
  • Minister of Basic Education

Ministries:

  • Ministry of Agriculture, Land Reform and Rural Development   
  • Ministry of Basic Education
  • Ministry of Cooperative Governance and Traditional Affairs 
  • Ministry of Environment, Forestry and Fisheries 
  • Ministry of Employment and Labour
  • Ministry of Health
  • Ministry of Higher Education, Science and Technology
  • Ministry of Human Settlements, Water and Sanitation
  • Ministry of Justice and Correctional Services
  • Ministry in the Presidency 
  • Ministry in the Presidency for Women, Youth and Persons with Disabilities   
  • Ministry of Public Works and Infrastructure 
  • Ministry of Small Business Development
  • Ministry of Social Development
  • Ministry of Sports, Arts and Culture
  • Ministry of Transport   

Ministerial Cluster on Governance, State Capacity and Institutional Development (GSCID)

Co-Chairpersons:

  • Minister of Cooperative Governance and Traditional Affairs; and 
  • Minister for the Public Service and Administration

Ministries:

  • Ministry of Cooperative Governance and Traditional Affairs   
  • Ministry of Finance 
  • Ministry of Home Affairs 
  • Ministry of Justice and Correctional Services 
  • Ministry in the Presidency
  • Ministry in the Presidency for Women, Youth and Persons with Disabilities   
  • Ministry for the Public Service and Administration             
  • Ministry of Public Enterprises 

Ministerial Cluster On Justice, Crime Prevention and Security (JCPS)

Co-Chairpersons:

  • Minister of Defence and Military Veterans; and 
  • Minister of Police

Ministries:

  • Ministry of Defence and Military Veterans
  • Ministry of Finance 
  • Ministry of Home Affairs
  • Ministry of International Relations and Cooperation               
  • Ministry of Justice and Correctional Services 
  • Ministry of Police 
  • Ministry in the Presidency
  • Ministry in the Presidency for Women, Youth and Persons with Disabilities   
  • Ministry of Social Development             
  • Ministry of State Security 
  • Ministry of Small Business Development

Ministerial Cluster on International Cooperation, Trade and Security (ICTS)

Co-Chairpersons:

  • Minister of Sports, Arts and Culture; and 
  • Minister of Environment, Forestry and Fisheries

Ministries:

  • Ministry of Communications 
  • Ministry of Defence and Military Veterans 
  • Ministry of Environment, Forestry and Fisheries
  • Ministry of Finance 
  • Ministry of International Relations and Cooperation 
  • Ministry of Justice and Correctional Services Ministry of Mineral Resources and Energy 
  • Ministry in the Presidency 
  • Ministry of Sports, Arts and Culture 
  • Ministry of State Security 
  • Ministry of Tourism 
  • Ministry of Trade and Industry     

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Publications and information products

Q: How do I get hold of the South Africa Yearbook?

A: The SA Yearbook and Pocket Guide to South Africa are available online on the website.

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Q: How do I get hold of the contact directories?

A: The National Government Contact Directory, Local Government Directory, Directory of Contacts, and Media Directory are available online on the website. Access these directories from the Contact directories page.
Changes can be sent to information@gcis.gov.za.

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Q: How do I get hold of Profile?

A: Profile is only available online on the Gov.za website from the Profile page.
Changes can be sent to information@gcis.gov.za.

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Q: How do I get hold of the Faces of Government poster?

A: Please contact the Information centre at:
Email: information@gcis.gov.za

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Services

Q: Does government provide a news service?

A:The South African Government News Agency (formerly known as BuaNews) is one of the services of the Chief Directorate: Government and Media Liaison. This government news service provides media and readers locally and internationally with government news and information. Media can use articles from the Agency at no charge.

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Q: How do I subscribe to receive SAnews.gov.za stories by e-mail?

A: Please visit the SAnews.gov.za website and follow the link to subscribe.

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Q: How does the GCIS coordinate government communication efforts in provinces?

A: Government communication efforts are coordinated in the following ways:

  • The GCIS provincial offices participate in communication forums in the provinces and work together with provincial communication counterparts.
  • Regional offices play a supportive role in setting up communication forums at district or local level.
  • Regional offices share the core messages and content of the national government communication strategy with their provincial communication counterparts.

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Q: Does the GCIS provide funding for development and poverty alleviation programmes such as brick-making, baking, dress-making, feeding schemes and the starting of SMMEs?

A: No, but we will be able to provide you with contact information for organisations to send such requests to, including local governments, provincial departments of economic development, and agencies such as Khula Enterprises, the National Development Agency, SMME support centres and the Land Bank.
For more information, please complete the information enquiry form.

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Media Development and Diversity Agency

Q: What is the MDDA?

A: See About us > Public entities

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