Frequently asked questions (FAQs)


This section provides answers to questions frequently asked about GCIS, its products, services and functions.

For more information about GCIS, contact Piwe Motshegoa, tel: 012 314 2305, e-mail: piwe@gcis.gov.za

FAQs are currently available for the following categories:

Government and government-related information

Q: Where do I find information on government and government-related issues?
A:
  1. Contact the GCIS Information Centre, which will provide you with the required information or refer you to the relevant government institution. Tel: 012 314 2211; Fax: 012 325 6898; e-mail: information@gcis.gov.za
  2. The SA Government Online website provides government information, as well as access to government websites.
  3. The SA Government Services website provides information about government services to South African residents, organisations and businesses and foreign nationals who need services from the South African government.
  4. FAQs on government and government-related issues are available on the SA Government Online website.

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Q: Where do I get a photograph of the President and other Cabinet members?

A: GCIS provides photographs of Cabinet members to government, the media and the public. Please contact Este Koorts at este@gcis.gov.za

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Q: Where do I get electronic and other copies of the Coat of Arms?

A: Please contact Este Koorts at este@gcis.gov.za

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Q: What are communication clusters and which are they?

A: Communication clusters comprise the heads of communication of national, line-function departments. The chair of the cluster is always the head of communication of the lead department in the cluster. There are seven clusters and they meet on a regular basis. The objectives of these meetings are to coordinate and plan communication of departmental projects and programmes, to assess and plan issues arising from Cabinet and the DG Clusters, to plan and assess the implementation of departmental communication strategies, to plan for cluster briefings and to share information.

The DG clusters comprise the directors-general of the same departments as the communication clusters and the same department serves as chair of the cluster. Communication cluster programmes are informed by the decisions of the DG clusters.
 

Infrastructure Development Cluster

Chair: Transport
Deputy Chair: Public Enterprises

  • Communications
  • Cooperative Governance and Traditional Affairs
  • Economic Development
  • Energy
  • Finance
  • Human Settlements
  • Public Enterprises
  • Public Works
  • The Presidency: National Planning Commission
  • Transport
  • Water and Environmental Affairs
Economic Sectors and Employment Cluster

Chair: Rural Development and Land Reform
Deputy Chair: Science and Technology

  • Agriculture, Forestry and Fisheries
  • Communications
  • Economic Development
  • Finance
  • Higher Education and Training
  • Labour
  • Mineral Resources
  • Public Enterprises
  • Rural Development and Land Reform
  • Science and Technology
  • Tourism
  • Trade and Industry
Human Development Cluster

Chair: Basic Education
Deputy Chair: Health

  • Arts and Culture
  • Basic Education
  • Health
  • Higher Education and Training
  • Labour
  • Science and Technology
  • Sport and Recreation 
Social Protection and Community Development Cluster

Chair: Social Development
Deputy Chair: Public Works

  • Cooperative Governance and Traditional Affairs
  • Water and Environmental Affairs
  • Human Settlements
  • Labour
  • Public Works
  • Rural Development and Land Affairs
  • Social Development
  • Transport
  • Women, Youth, Children and People with Disability
International Cooperation, Trade and Security Cluster 

Chair: Defence and Military Veterans
Deputy Chair: International Relations and Cooperation

  • Defence and Military Veterans
  • International Relations and Cooperation
  • Finance
  • State Security
  • Tourism
  • Trade and Industry
  • Water and Environmental Affairs
Governance and Administration Cluster

Chair: Home Affairs
Deputy Chair: Public Service and Administration

  • Cooperative Governance and Traditional Affairs
  • Home Affairs
  • Justice and Constitutional Development
  • Finance
  • Public Service and Administration
  • The Presidency: Performance Monitoring and Evaluation and Administration
Justice, Crime Prevention and Security Cluster 

Chair: Justice and Constitutional Development
Deputy Chair: Police

  • Correctional Services
  • Defence
  • Home Affairs
  • Justice and Constitutional Development
  • Police
  • State Security

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GCIS publications and information products

Q: How do I order the South Africa Yearbook?

A: To obtain a copy of the SA Yearbook 2010/11 or Pocket Guide to South Africa 2010/11, please e-mail your request to baldwin@gcis.gov.za, stating your postal address, physical address and telephone numbers.

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Q: How do I get hold of the GCIS contact directories?

A: The National Government Contact Directory, Local Government Directory, Directory of Contacts, and Media Directory are available online on the GCIS website. Access these directories from the Contact directories page.
Hard copies can be ordered from information@gcis.gov.za.

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Q: How do I get hold of Profile?

A: Profile is only available online on the GCIS website from the Profile page.
Hard copies can be ordered from information@gcis.gov.za.

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Q: How do I get hold of the Faces of Government poster?

A: Please contact the Information centre at:
Tel: 012 314 2211
Fax: 012 325 6898
E-mail: information@gcis.gov.za

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GCIS services

Q: Does government provide a news service?

A:The South African Government News Agency (formerly known as BuaNews) is one of the services of the Chief Directorate: Government and Media Liaison. This government news service provides media and readers locally and internationally with government news and information. Media can utilise articles from the Agency at no charge.

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Q: How do I subscribe to receive SAnews.gov.za stories by e-mail?

A: Please visit the SAnews.gov.za website and follow the link to subscribe.

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Q: How does GCIS coordinate government communication efforts in provinces?

A: Government communication efforts are coordinated in the following ways:

  • GCIS regional offices participate in communication forums in the provinces and work together with provincial communication counterparts.
  • Regional offices play a supportive role in setting up communication forums at district or local level.
  • Regional offices share the core messages and content of the national government communication strategy with their provincial communication counterparts.

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Q: Does GCIS provide funding for development and poverty alleviation
programmes such as brick-making, baking, dress-making, feeding schemes and the starting of SMMEs?

A: No, but we will be able to provide you with contact information for organisations to send such requests to, including local governments, provincial departments of economic development, and agencies such as Khula Enterprises, the National Development Agency, SMME support centres and the Land Bank.
For more information, please complete the information enquiry form.

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Media Development and Diversity Agency

Q: What is the MDDA?

A: See About us > Public entities

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