Strategy and Organisational Performance

Chief Director
Nomkhosi Peter
Tel: 012 473 0339

The purpose of the Chief Directorate is to provide strategic management services to the organisation in accordance with the Constitution, the Public Finance Management Act (PFMA), 1999 (Act 1 of 1999), prescripts of the Departments of National Treasury and Planning, Monitoring and Evaluation and other relevant legislation as follows:

  • risk management, including fraud prevention and business continuity management;
  • strategic and annual performance planning, including operational planning;
  • performance monitoring and reporting to management structures and oversight bodies; and
  • service delivery improvement mechanisms.

The Chief Directorate’s responsibilities and functions include:

  • facilitating and coordinating the development of the GCIS's strategic, annual performance and operational plans;
  • developing the risk management strategy, policy and plans and reporting to relevant management structures on progress made;
  • managing the organisation’s performance in line with the PFMA of 1999 and other relevant legislation, policies and prescripts;
  • providing the Executive authority, the Management Committee (MANCO) and Executive Management Committee (EXCO) with an analysis of organisational performance at defined time intervals and making recommendations for corrective measures, where necessary;
  • developing and implementing planning and monitoring and reporting policies and frameworks;
  • developing the service delivery improvement plans, service standards and charter; and developing an annual report to citizens in accordance with relevant legislation and the Batho Pele Principles.
  • Strategic Planning, Performance Monitoring and Reporting
  • Enterprise Risk Management


Directorate: Strategic Planning, Performance Monitoring and Reporting

Director: Saadia Moola
Tel: 012 473 0264

The purpose of the directorate is to implement effective strategic planning and organisational performance monitoring and reporting processes, in line with relevant legislation.  It facilitates the development of the strategic, business and operational plans, monthly, quarterly and annual reports.

The functions of the Directorate: Strategic Planning, Performance Monitoring and Reporting include:

  • Facilitating and coordinating the development of the GCIS's strategic plans, annual performance plans and operational plans in line with relevant legislation;
  • Ensuring that department`s plans are submitted to oversight bodies as prescribed i.e. Department of Planning, Monitoring and Evaluation (DPME), National Treasury, Auditor-General of South Africa (AGSA) and Parliament; 
  • Compiling monthly and quarterly programme performance reports as a mechanism for measuring delivery of departmental  strategic objectives;
  • Ensure that performance reports are submitted to internal audit to conduct the second level of quality assurance in terms of auditing performance information and supporting evidence;
  • Ensuring that performance information are sent to AGSA as prescribed;
  • managing the development of the annual reports for timeous submission to Parliament;
  • Overseeing effective implementation of the GCIS` Planning, Monitoring and Reporting Framework
  • Ensuring alignment to the planning, budgeting and reporting cycles for the GCIS


Directorate: Enterprise Risk Management

Director: Sizakele Sibiya
Tel: 012 473 0123

The purpose of the Enterprise Risk Management function is to assist the management to identify, measure, treat, report and monitor the risks that are facing the department by implementing risk management procedures, policies and strategies. This is done through,

  • planning and conducting strategic and operational risk assessment and link risk management processes with the department’s objectives and the annual performance plans;
  • assisting with embedding risk management processes throughout the organisation by assigning responsibility and accountability for risks across processes, business units and strategic functions;
  • facilitating strategic, operational and projects risk assessment processes (identification, analysis and rating of risks) within the department;
  • providing advice to management on issues related to risk management;
  • monitoring and evaluating the departmental risk profiles and related action plans and report on such quarterly;
  • providing secretariat services to the Enterprise Risk Management Committee;
  • participating in Audit Committee meetings;
  • compiling risk management quarterly reports to the Enterprise Risk Management Committee, the Audit Committee and the Internal Audit & Risk Committee and the Management Committee;
  • creating awareness in risk management and fraud prevention;
  • conducting business impact analysis;.
  • Ensuring Business Continuity Management; and 
  • Proactive prevention of Fraud and Anti-corruption controls and measures. 

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