Communication Service Agency

Chief Director 
Neli Shuping
Tel: 012 473 0042
E-mail: neli@gcis.gov.za

The purpose of this Chief Directorate is to manage the Communication Service Agency and provide overall leadership for all activities relating to media buying, creative production, marketing, distribution, corporate identity management and corporate events. 

The functions of the Chief Directorate are to:

  • Provide a graphic design and desktop publishing competency, produces videos and documentaries, and photographic services.
  • Provide media planning, buying and campaign coordination for government communication programmes, the GCIS itself and other government agencies.
  • Manage and drive the distribution strategy of products produced for dissimilation the public and market GCIS products and platforms. 

The chief directorate comprises the following programmes:

Directorate: Marketing and Events Management

Director: Nicolette Prinsloo
Tel: 012 473 0203
Email: nicolette@gcis.gov.za

Deputy Director: Eugene Mametse
Tel: 012 473 0265
Email: eugenem@gcis.gov.za

The Marketing & Events Management Unit plays a vital role in ensuring that the government communication is effective, transparent, and responsive to the needs of the public.

  • Developing and implementing proactive communication strategies aligned with government priorities, programmes, and policy objectives.
  • Planning, coordinating and leading outreach campaigns to promote awareness of government initiatives.
  • Providing accessible and timely information to members of the public on government programs, policies and services.
  • Coordinating and distributing informative content, such as flyers, government programmes and infographics, to educate the public about government initiatives.
  • Coordinating the production of a range of communication materials including brochures, flyers, infographics, fact sheets, videos, online content, in line with the GCIS corporate identity.
  • Facilitating collaboration with internal and external stakeholders to amplify government messaging across various platforms.
  • Promote citizen engagement by encouraging the public participation in government policies and programmes. 
     

Directorate: Media Production

Acting Director: 

Media Production guides all creative projects and are responsible for the overall quality ar work produced by the media production and technical services to GCIS and government.

The functions of the Directorate include:

  • providing overall leadership, directing and guidance to Graphic design, Video, Photography, Radio, Digital platforms and any other Production related projects in Media Production
  • overseeing the development of products and services, ensuring that high standards are maintained and all approved requests are completed
  • managing the creative process from concept to completion
  • translating marketing and campaign objectives into clear creative strategies
  • providing leadership and operating an efficient, effective and compliant Directorate: Media Production.

Subdirectorate: Corporate Identity
Deputy Director: Lynette Rippel
Tel: 012 473 0159
Email: lynette@gcis.gov.za

Corporate Identity is responsible for:

  • providing professional advice regarding corporate identity (Coat of Arms) to internal and external stakeholders
  • effective monitoring and control with respect to the application of corporate identity guidelines developed by government
  • well-informed stakeholders.

 

Directorate: Media Buying

Director: Ace Mlisa
Tel: 012 473 0287
Email: ace@gcis.gov.za

Media Buying provides media planning, buying and campaign coordination for government communication programmes, the GCIS itself, and other government agencies.

The functions of the directorate includes:

  • Developing media plans that utilise the most appropriate media platforms to communicate government programmes.
  • Procuring media space at optimal price and placement, locally and abroad.
  • Providing media campaign auditing and verification and post-campaign evaluation.

To request advertising and media buying services complete the CSA Briefing Document [PDF] 303 kb and contact:

Lucas Makhubela
Tel: 012 473 0365
Email: lucas@gcis.gov.za

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