Ms Phumla Williams
Acting Chief Executive Officer

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Not a day goes by without South Africa becoming an even better place in which to live, work or invest – due in large measure to the impact and investment of the Public Service.

In 2012/13, the National Budget reached the R1 trillion mark for the first time in the country’s history. The annual National Budget entrusts Directors-General and other senior Public Service managers with resources that are intended to improve conditions for all who live in South Africa and to invigorate public services, which are often delivered in partnership with the private sector.

This places the Public Service at the heart of the country’s development. This is an ambitious undertaking that should inspire confidence and innovation within and among Public Sector managers, rather than overwhelm them with the fear of failure and the inaction that results from a lack of confidence.

Against this background, Agents of Change: A Directory of Senior Public Service Managers is an initiative by the Government Communication and Information System (GCIS) to profile and build pride among senior public managers.

Directors-General and Deputy Directors-General are the cornerstones of an effective and accountable Public Service and are at the centre of service delivery. Given that the Public Service is the largest employer and largest spender in the economy, leadership in this sector therefore manage decisions, projects and budgets on a scale that far exceed many equivalents in the private sector.

This directory serves as a powerful and inspiring networking tool between public and private sector decision-makers, allowing professionals to connect and establish meaningful business relationships in the spirit of “Working Together, We Can Do More”.


Each profile highlights the relevant manager’s professional experience, educational achievements, competencies and contact details. Equally importantly, these succinct biographies tell the stories of dedicated, talented and driven individuals who have dedicated themselves to creating a better life for all South Africans.

In an age of concerns over security of information, the compilation of this directory presented some challenges with regard to observing certain security protocols, as well as the right to privacy of Public Service managers as individuals. In addition, the Public Service is a highly mobile environment in terms of staff appointments and transfers, which required constant updates of information collected. GCIS has made extensive efforts to include all senior leadership but for the reasons stated above, this directory does not feature each and every senior manager.

Agents of Change: A Directory of Senior Public Service Managers remains an invaluable resource within and beyond the Public Service. The directory will be published on the GCIS website, and will be updated regularly.

We hope you will experience this directory as a source of inspiration and information that affirms the fact that South Africa is in capable hands.

“Let me state unequivocally that public service is a calling and a responsibility. It is a choice exercised…let us carry ourselves with pride, in the knowledge that we are servants of our people.”
(Trevor Manuel, Minister in The Presidency, April 2013)

Acting Chief Executive Officer
Phumla Williams