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Government Communicators' Handbook


Government considers communication to be a strategic element of service delivery. The Government Communicators' Handbook is designed to assist government communicators to locate themselves in the overall government communication system. It seeks to provide simple guidelines and reference tools around government communication, including government communication strategy, media liaison, and management, campaign management, development communication, understanding of government policy, marketing and advertising, and managing the corporate identity of government.

2006/07 | 2005 | 2004 | 2003

2006/07

Access the complete document PDF 2337 kb or access the various sections:

  • part 1 PDF 811 kb (Introduction, 10 basic principles of government communication, Government communication in context, Government communication as a co-ordinated function)
  • part 2 PDF 775 kb (Government Communication Strategy, Politics and the communicator, Dealing with the media, BuaNews, Media monitoring and rapid response, Unmediated communication, Towards a communication system at local government)
  • part 3 PDF 814 kb (Integrated marketing communication value chain for government campaigns, Campaign development and management, Internal communication, New media and information technology)
  • part 4 PDF 623 kb Editorial Style Guide (updated February 2008)

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2005

Access the complete document PDF 2652 kb or access the various sections:

  • part 1  PDF 510 kb (Preface, Introduction, Government communication in context)
  • part 2 PDF 458 kb (Government Communicators’ Toolkit: Government communication as a co-ordinated function, Government communication strategy, Generic framework for developing a communication strategy – a process in outline, Politics and a government communicator, Understanding government policy part 1 )
  • part 3 PDF 812 kb (Government Communicators’ Toolkit: Understanding government policy part 2, Government communication and environmental scanning, Generic key performance areas for Heads of Communication )
  • part 4 PDF 1897 kb (Government Communicators’ Toolkit: Imbizo manual, Development communication,)
  • part 5 PDF 516 kb (Government Communicators’ Toolkit: Towards a communication system at local government, Marketing and advertising, Managing the corporate identity, Campaign management; Addresses and media contacts )
  • part 6 PDF 218 kb Editorial Style Guide (updated September 2006 )

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2004

Access the complete document PDF 2106 kb or access the various sections:

  • part 1 PDF 1003 kb (Preface, Introduction, Government communication in context)
  • part 2 PDF 1003 kb (Government Communicators’ Toolkit: Government communication as a co-ordinated function, National government communication strategy, Generic framework for developing a communication strategy - a process in outline)
  • part 3 PDF 1036 kb (Government Communicators’ Toolkit: Politics and a government communicator, Understanding government policy, Government communication and environmental scanning)
  • part 4 PDF 1660 kb (Government Communicators’ Toolkit: Development communication)
  • part 5 PDF 1222 kb (Government Communicators’ Toolkit: Marketing and Advertising, Managing the corporate identity of the government, Campaign management)
  • part 6 PDF 1054 kb (Government Communicators’ Toolkit: Media liaison and management; New media and information and communication technology; Addendum: Generic key performance areas for the Heads of Communication, Imbizo Manual)
  • part 7 PDF 1172 kb (Addresses and media contacts)

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2003

Access the complete document PDF 8843 kb or access the various sections:

  • part 1 PDF 119 kb (Preface, Introduction, Government communication in context, Government communicators' toolkit part 1: Government communication as a co-ordinated function; National communication strategy; Generic framework for developing a communication strategy)
  • part 2 PDF 134 kb (Government communicators' toolkit part 2: Politics and a government communicator, Understanding government policy, Government communication and environmental scanning)
  • part 3 PDF 5681 kb (Government communicators' toolkit part 3: Development communication part 1)
  • part 4 PDF 2659 kb (Government communicators' toolkit part 4: Development communication part 2)
  • part 5 PDF 103 kb (Government communicators' toolkit part 5: Development communication part 3, Marketing and advertising, Managing the corporate identity of government, Campaign management, Media liaison and management part 1)
  • part 6 PDF 117 kb (Government communicators' toolkit part 6: Media liaison and management part 2; New media and information and communication technology)
  • part 7 PDF 137 kb (Addendum: Generic key performance areas for the heads of communication, Imbizo manual, Addresses and media contacts)

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