Chief Director: Human Development; Social Protection and Community Development; Governance and Administration Clusters
Ms Penny Ntuli
Tel: 012 473 0229
E-mail: penny@gcis.gov.za
Secretary: Ms Mmipe Ntabane
Tel: 012 473 0186
E-mail: mmipe@gcis.gov.za
Government departments are clustered according to key priorities to encourage integrated planning, effective decision-making, information-sharing and sound intergovernmental relations. There are seven government clusters, each led by directors-general of related departments.
GCIS coordinates the communication clusters that comprises of the Heads of Communication of relevant national departments that form part of the specific cluster, joined by a supporting team from GCIS. The communication cluster accounts to the respective Directors-General cluster.
Communication clusters mirror the Cabinet clusters and thereby enable the developing of communication plans that emanate from Cabinet.
Clusters provide a platform for joint planning and collective implementation of government programmes by communicators.
The role of cluster is to:
- ensure that government communication is aligned, integrated and responsive to the immediate communication and information needs of the cluster
- ensure that communication clusters coordinate and plan communication, identify new platforms and communication opportunities, and design communication programmes and campaigns
- assess and plan for issues arising from Cabinet and Directors-General clusters
- ensure a functioning Internal Communicators’ Forum
- ensure that information and experiences are shared amongst government communicators.
Clusters under the Chief Directorate
| Human Development | Social Protection & Community Development | Governance & Administration |
| Chair: Basic Education Deputy Chair: Health
|
Chair: Social Development Deputy Chair: Public Works
|
Chair: Public Service & Administration Deputy Chair: Home Affairs
|
Director: Human Development; Social Protection and Community Development; Governance and Administration Clusters
Mr David Jacobs
Tel: 012 473 0055
E-mail: davidj@gcis.gov.za
Secretary: Ms Portia Mudau
Tel: 012 473 0243
E-mail: portia@gcis.gov.za
The role of the Director is to:
- manage the coordination of communication clusters
- provide strategic communication support and advice to clusters and departments on their campaigns, programmes and projects
- ensure that cluster communication programmes are implemented implemented through the cluster coordinators
- facilitate the development of communication strategies for clusters, departments and campaigns through the cluster coordinators
- review communication strategies to ensure alignment to the National Communication Strategy
- coordinate the biannual Internal Communicators’ Forum and ensure regular information sharing with Internal Communicators
- provide support to cluster media engagements
- oversee the maintenance of the government communication system,encompassing cascading of the national communication strategy to clusters and departments, government communicators’ contact database and calendar of events.
Cluster coordinators:
Social Protection and Community Development
Ms Tebatso Bogopa
Tel: 012 473 0299
E-mail: tebatso@gcis.gov.za
Governance and Administration
Ms Itumeleng Bokaba
Tel: 012 473 0107
E-mail: itumelengb@gcis.gov.za
Human Development
Ms Philisiwe Mdluli
Tel: 012 473 0231
E-mail: philisiwe@gcis.gov.za
Government Internal Communication
Ms Shadi Puoane
Tel: 012 473 0280
E-mail: shadi@gcis.gov.za
The role of the cluster coordinators is to:
- convene cluster meetings
- compile Directors-General cluster reports
- develop communication strategies and programmes, departmental strategies for cluster, departmental programmes and campaigns
- ensure clusters, departments and campaigns have communication strategies and assist those without them
- produce cluster-related key messages, fact sheets and other content documents.

